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Frequently Asked Questions
Thank you for your business, we look forward to working with you.
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Do you accept international invitation orders?

Definitely!  Our wedding invitation store is always thrilled to receive International orders for wedding invitations.  Please let us know upfront if you are on a strict timeline as shipping needs to be taken into consideration.  We will always select the most appropriate and cost effective shipping method since the client pays for shipping.


Do you have a minimum order of invites that we must order?

We do not have a minimum quantity that you must order, we have a minimum order of $100. If you would only like to order 7 invitations, the minimum charge will be $100 if the total order is under $100.


Do the wedding invitations come printed?

Yes.  Each wedding invitation package includes an outer envelope, printed invitation, response envelope and printed response card.


Do I need extra postage to mail the invitations?

The majority of our invitations and response cards require additional postage. The postal system has a surcharge on square cards which requires more. In order for our invitations to continue to be unique, we do not use the traditional shapes, sizes and embellishments.


Do I have to use the text on the design layout?

Wedding invitation wording is a personal taste.  Many of our designs are non-traditional wedding cards are non-traditional so you can be creative and design your own wording to suit your style.

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Can I get a wedding invitation sample?

Definitely.  You are able to purchase a sample wedding invitation for all of our designs. Sample orders take approximately 2 weeks via Canada post - standard ground. 


If I order a sample, what is included?

A sample will look like your wedding invitation would look. A printed invitation, printed response card and a sample envelope is included.

Do you sell other accessories to match the wedding invitation?

We have corresponding wedding stationery to match your wedding invitation.  They include but are not limited to:

Save the Date Cards
Customized Wedding Guest Books
Direction Card
Guest Card
Wedding Registry Card
Enclosure Card
Wedding Program
Menus
Table Markers
Table Seating Cards
Thank you Cards
Favor Cards


Does the invitation include an outer envelope and an inner envelope?

No.  We are an environmentally aware company and do not believe it is necessary for an inner and outer envelope.  Wedding invitation etiquette in the past has suggested using both, and if some couples choose an outer envelope, and we are pleased to fill their request however we do not include it in our price.  Many couples are printing their individual guests names on the back flap of the wedding invitation instead of two envelopes.  The less paper we use, the more trees we save!


Do you accept rush wedding invitation orders?

Yes.  If you need your wedding invitations within a certain timeframe, we will gladly accept your order.  We would kindly let you know up front if we did not think we could complete the order for you on time.  During the invitation design process, we would keep you informed of any challenges.  Some wedding stationery may need to be substituted if time does not allow for the original design on the website.  A $100 fee may be applied to your final invoice if additional shipping was needed for rush supplies.  We would request your approval before any design changes were made.  Angela Cole is always happy to help you out even if it is at the last minute.


Are we able to make some minor changes to the layout as it is shown on the website?

Certainly.  The designs shown on the website are samples, and we can always move the text or layout around to your liking.


What is the invitation order process like?

Client emails us the text, response card date, response card address

Angela Cole (Stationery Division) would email you a proof, and once you have approved the text, we would either mail you a hard copy if you would like or if time is an issue, you might opt into skipping that step-your decide. 

A 50% non-refundable deposit is required in order to begin printing the invitations.   We accept Paypal or money order mailed to the studio.

Once the invitations are completed, we would let you know and ship them to you and send you an invoice for final payment.

It's as easy and simple as that!


Can you print an address on the response card envelope?

Yes.  For $45.00 / 50 envelopes (may be less if the order is under 50 invitations) we will print the address to which the response cards will be sent. We currently do not print on translucent envelopes.


Will you place Spanish text on our invitation?

Definitely. Some fonts are easier to place than others but in most cases you would need to send us the text as an image file such as jpeg, eps or tiff. Please email us to find out which translations need to be in this format; there are others that a word processing document is acceptable.


Can you print a return address on the outer envelope?

Yes.  For $45.00 / 50 envelopes (may be less if the order is under 50 invitations) we can print the return address on the outer envelope. We currently do not print on translucent envelopes.


Do you have any theme style wedding invitations?

Not all of our designs are on the website, feel free to email us to see if we have a particular wedding invitation style that you are looking for.  We also do custom wedding invitations that you tell us the budget-this way you can have the particular invite you are looking for in your price range!  We have many unique wedding designs to choose from.

Can I change the color of the ribbon?

We will definitely work with you to find something that you are happy with.  For the majority of the invites we are flexible in changing the cord or ribbon color.  Colors and embellishments would all be decided upon before finalizing the order. 


Attention U.S. and International customers only

Please note duty and customs fees may be applied to your order by the shipping company when your order enters your country. We have no control over these costs.


If there is a question that you have that is not answered here, feel free to email us to find out more information. 
info@getawaybrides.com


For further information please contact

Angela Cole
Stationery Division
RR#1, AYLMER, Ontario
Canada, N5H 2R1
ph.519 765-2129
fax.519 773-8519


info@getawaybrides.com

Thank you for your continued business and we look forward to working with you.
All of our paper and envelope stocks are based upon availability from our suppliers. Duty and import fees are the responsibility of the customer.